Blues on Broadbeach Music Festival 2017 - 2017 National Finalist: Local Tickets Best Regional Event

Symposium Sessions

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Australian Event Symposium 2025

Date: Monday 13 – Wednesday 15 October 2025

Venue: Pacific Bay Resort, Coffs Harbour NSW 2450
Time: 8:30am – 5:00pm
Dress: Business

Sessions:

PLENARY SESSIONS

The Synergy Between Events and Regional Tourism

Events help contribute to the growth of the local region through media exposure, attracting future visitation, providing opportunities for the local community to contribute towards the event and an opportunity for visitors to experience the best the region has to offer.
Festivals, food and wine events, exhibitions, conferences, corporate events have the potential to venture outside of capital cities but what can they do to ensure it’s beneficial for them?
The key is to build a strong relationship between the Destination and the Event and work together to ensure there is benefit for both parties. So where do you start? What do you look for?
This session will delve into the relationship from both sides and how to maximise the collaboration to benefit everyone.

Skills and Outcomes:

  • How to change the perception of your city / region to make it a top-of-mind travel destination
  • How to identify suitable events to bring to your region to aide in the change of perception of the region
  • How to work with events to bring them to your region and meet the needs of both parties
  • What destinations are looking for when bringing events to the region
  • What events are looking for when choosing the destination
  • How both destinations and events can work together to achieve desired outcomes
  • What funding opportunities exist

Speakers:

 


From Trusted Advisor to Value Creator: Elevate Every Event Through Measurable Impact

This session transforms how event managers, suppliers to the industry, venues and conference organisers view the Trusted Advisor role, showing that everyone, from internal service providers to frontline staff, has the power and responsibility to deliver measurable value at every touchpoint. By tackling the global trust deficit, defining what truly builds trust in commercial settings, and leveraging listening and questioning skills, attendees will learn to uncover authentic stakeholder needs and master the equation of value that underpins every memorable event.
With practical frameworks from The Sales Revolution™ and A Culture of Customer™, participants will instil Customer Consciousness™ and Commercial Competence in their teams, boosting loyalty, maximising impact, and ensuring the benefits always outweigh the costs for every stakeholder. Leave ready to deliver exceptional, measurable value that sets your events apart.

Speaker:


Challenges: Rising Cost of Living vs the Need for Events and Entertainment for Wellbeing

The arts play a big role in people’s happiness and wellbeing but as the cost of living rises, what do events, curators, programming teams, designers and the like need to look at, to continue to encourage attendance, keep it accessible and not go backwards?

Skills and Outcomes:

  • Where are we at now, and what strategies can be implemented to relieve cost pressures, remain successful and priced accessibly to the current market
  • Engaging the support of local community, businesses and suppliers
  • Understand the buying behaviour of your target market
  • Collaboration with the industry, suppliers and government

Speakers:

  • Vickii Cotter, Visabel
  • David Caffery, Dionysus
  • Travis Green, Canberra Writers Festival


  • BUSINESS SESSIONS


    The Cohesive Bind Between Exhibitions and Conferences

    Exhibitions and Conferences complement each other – the Conference providing exhibitors with a direct, interactive market of attendees and the Exhibition, a centralised location of all the latest products, technology and services flooding the marketplace.
    How do you set your exhibition apart from the rest? The key is to be on top of the latest trends, know your market – what do they want to know and what do they expect to see in the exhibition?

    Skills and Outcomes:

    • Explore the option of revamping or adding an exhibition to your conference or event
    • How to sell the idea of an exhibition to your client
    • How to increase revenue from the exhibition, traffic to the exhibition and meet the needs and expectations of your stakeholders

    Speaker:


    What’s Hot and What’s Not in the World of Talent and Conference Design

    In today’s rapidly evolving event landscape, staying ahead of trends is key to creating impactful and memorable conferences. This session will dive deep into what’s currently driving innovation in talent and conference design, as well as what’s beginning to lose relevance. From the rise of hybrid experiences to the growing importance of inclusivity and diversity, we’ll explore how conferences are shifting to better engage audiences and deliver value. We’ll also highlight outdated approaches that no longer resonate with modern attendees, and discuss how to refresh your event strategy to align with the latest best practices. Expect actionable insights on the latest tech, design strategies, and talent engagement models, ensuring you leave with fresh ideas to elevate your next conference.

    Skills and Outcomes:

    • Breakthrough talent and entertainment ideas (showcraft)
    • How to turn a seemingly standard conference brief from a client into something special (case study based)
    • Actionable insights on the latest tech, design strategies and talent engagement models
    • Ensuring delegates leave with fresh ideas to elevate their next event

    Speaker:

     


    Myth Buster: Business Events in Regional Destinations – The Challenges and the Hurdles

    Regional destinations are often overlooked as the host destination for Business Events with the decision driven by the perception that it’s too hard to get to, too costly and generally, too hard. This session will break down these challenges, identify the support available to Business Events and the benefits to attendees and clients in hosting a regional Business Event.

    Skills and Outcomes:

    • Identifying the challenges of hosting a Business Event in a regional destination
    • Tapping into local support
    • Keeping costs down for attendees and the client budget
    • What resources are available to the Client
    • How to really get to know the destination and how it can benefit your event

    Speakers:


    Rethinking Early Commitment: Responding to the Rise of Last-Minute Registrations

    More and more attendees are leaving their event registrations to the last minute—despite the long-standing tradition of early bird pricing. As a result, organisers are facing increased uncertainty around budgeting, catering, venue planning, and delegate materials, often needing to make critical decisions without reliable numbers.

    This session explores the shifting landscape of attendee behaviour and opens a conversation about how event professionals are responding. Rather than offering fixed answers, it will share examples of incentives and approaches that have been trialled—with varying degrees of success—and invite discussion around how we can collectively adapt our strategies, timelines, and expectations to meet the moment.

    Skills and Outcomes:

    • Identify the core operational and financial impacts of late attendee commitment
    • Explore alternative approaches and incentives that may better align with current attendee behaviour
    • Consider planning techniques that reduce team stress and support flexibility in an unpredictable environment

    Speakers:



    OPERATIONS SESSIONS

    Sustainability: Making a Positive Impact

    In an ever-evolving climate, sustainability initiatives have transformed and grown. What can we, as an industry do, to ‘do our bit’ and make our events and contributions to events more sustainable without increasing the budget? Whose responsibility is it to drive the sustainability – venues, organisers, clients? This session will delve into a budget-friendly exploration of the initiatives the industry can tap into, partnerships to engage with and how to overcome the challenges of engaging in sustainable practices.

    Skills and Outcomes:

    • Identifying the first steps to take to start operating more sustainably, either as an organisation, event or industry supplier
    • Where to next – what can we do beyond the ‘basics’?
    • Identifying the challenges and how are they likely to change as the global focus on sustainability increases
    • Overcoming the perception that being sustainable is ‘expensive’
    • Initiatives easily achievable for everyone with minimal spend

    Speaker:


    Crowded Places: Industry Update on Current Threat Level for Events and Responsibilities

    Australia’s current National Terrorism Threat Level is “probable”. Following the December 2024 vehicle attack on the Magdeburg Christmas Market in Germany, what should we be doing to safeguard the event participants at outdoor events?

    Skills and Outcomes:

    • Understanding the threat level and what this means for your event
    • Identifying the weak points in your event
    • Steps you can take to protect your event participants

    Speaker:


    Red Tape, Conflicts of Interest and Contradictory Rules – Event Regulation by Local Government

    This post graduate research investigated the regulation by local government in the New South Wales Hunter Region of events outside formal, purpose-built physical infrastructure, whether the land or water is under private or public control or ownership. It found that LGAs have many rules, practices, regulations, definitions, community expectations and contradictions and favour events on Council-owned or controlled locations. These actions are based on beliefs that any event has community benefits and whilst adverse impacts are overlooked due to the that temporariness of the event. Local government needs a better approach to the planning for and regulation of events. The outcome should be a more democratic, consistent and transparent event regulation system rather than accepting the nuances of public servant decision-making as a foregone conclusion.

    Skills and Outcomes:

    • Local government needs to coordinate all the events in its jurisdiction
    • Events policy needs to be transparent about how impacts are measured pre and post events
    • Local government must resolve its conflict of interest as a regulator, provider, sponsor and owner/operator of venues
    • There must be consistent approaches for event regulations between local government

    Speaker:


    Stay True While Moving Forward: A Case Study: The Deni Ute Muster’s 10-Year Evolution Into a Family Festival

    Vicky Lowry shares the strategic transformation of one of Australia’s most iconic rural events. Once a celebration of Ute culture and outback spirit, the Deni Ute Muster has evolved into a multi-generational festival that welcomes 20,000 attendees, including record numbers of children and families. This journey has been shaped by intentional programming, infrastructure investment, community partnerships, and a strong commitment to maintaining the authenticity of its rural roots. Attendees will gain valuable insights into how to navigate growth, respond to changing audience expectations, and future-proof legacy events, without losing what makes them unique.

    Skills and Outcomes:

    • Transforming a legacy event doesn’t happen overnight, it requires long-term vision, patience, and a clear roadmap for change
    • It’s possible to introduce new elements without alienating your core audience. Authenticity can coexist with innovation
    • Strengthening relationships with stakeholders, helps build long-term support and relevance
    • Creating a safe, inclusive space for children and young people opens the door for generational loyalty and future audience sustainability
    • Upgrading facilities to improve accessibility and year-round usability ensures the site is ready for growth and diversification
    • Remaining true to your cultural heritage, in this case, rural life and Ute culture provides a strong foundation from which to evolve

    Speaker:


    The Value of Public Relations and Communications: Transparency and Accountability in Crisis Management

    Even the best laid plans can come into question – the event has been perfectly planned, everything has fallen into place, but have you planned for the unforeseen, the unexpected? Crisis management is an essential piece of the event planning puzzle. From communication through various channels, to staff trained in safely and effectively managing the attendees and the site – every second in that moment is crucial to successfully navigating the crisis at hand.

    Skills and Outcomes:

    • Identifying the risks and potential issues
    • Preparing your communication plan
    • Preparing the contingency plans
    • Identifying the lines of communication and action plans for event staff and volunteers
    • How to put your plan into play
    • Reputation protection

    Speakers:



    PUBLIC EVENTS SESSIONS

    The Importance of Festivals in Australia’s Culture

    Festivals are one of the biggest assets to Australia’s community and culture. They provide access to the arts, provide significant social and economic benefits and support the local community.
    But in this uncertain time of financial constraints, the loss of festivals is supressing the arts, the innovation from the creative minds and diversity in the offering available to the community.
    So what can we do to overcome the uncertainty? How do we encourage the community to get behind the festivals and support them more than before?

    Speakers:


    Organising Small Community Events: Maximising Support and Smooth Operations

    The organising of a small community event is a different “kettle of fish” to putting on a large-scale, mass-attendance function: whether it is a commercial, charity or other not-for-profit ‘community’ event, there tends to be a very different set of principles, parameters and priorities for operational efficiency and overall success. This session will deal with that set, with advice and some “guidelines” to maximise the chances of solid support , smooth operations, and achieving your goals for the event.

    Skills and Outcomes:

    • Be prepared to make changes right up to the last minute – flexibility and adaptability
    • “Localise” the event in every way practicable
    • Try to get the best people (for the occasion/aims)at the event, not just the “right” numbers
    • Do what you think people would want/like, not just what you like

    Speakers:


    Designing for Legacy: Transforming Events into Long-Term Cultural Infrastructure

    This panel explores how events can evolve from one-off spectacles into catalysts for sustained cultural, economic, and social outcomes. With a focus on scalable legacy frameworks, we will unpack how creative producers, local governments, destination marketers, and infrastructure stakeholders can collaborate to embed lasting value into the DNA of repeat events.
    A key discussion point will be the strategic shift from temporary, resource-heavy event infrastructure to integrated, place-based permanent solutions that serve both annual festivals and broader community use. We will examine practical pathways for councils and organisers to invest incrementally, unlocking long-term efficiencies and elevating the impact of recurring events.
    Drawing on case studies such as NOOR Riyadh, Play Manly, The Long Walk, Events in the Sydney Domain, and Red Bull X-Fighters Cockatoo Island, the panel will highlight models that align with tourism, cultural policy, and destination development objectives—particularly relevant for regional growth and placemaking.

    Skills and Outcomes:

    • Actionable insights into embedding long-term legacy within the event planning lifecycle
    • Strategies for incrementally replacing temporary infrastructure with permanent, multi-use solutions
    • How to align event design with local government, tourism, and community development goals
    • Real-world examples of successful collaborations between councils, producers, and artists
    • Tools for measuring the ongoing economic, cultural, and social value of annual events

    Speakers:


    Building Unity: Australian Multicultural Events

    Multicultural events can be seen as bridges between communities – enabling people to share their traditions, cuisine, stories of their homeland and an opportunity for others to ensconce themselves in a different cultural setting. These events build stronger communities, inspire creativity and innovation, and demonstrate inclusivity.

    Skills and Outcomes:

    • How to incorporate the celebration of different cultures into your event
    • Benefits of cultural diversity in events
    • How to engage with the local community for engagement and inclusion


    Pre Event Famil

    Monday 13th October 2025 at 1:00pm

    Kick off your Australian Event Symposium experience with an exclusive pre-event famil showcasing the diversity, culture, and versatility of the Coffs Coast. From stunning lookout views to iconic attractions and unique venues, this tailored itinerary is designed to give event professionals a taste of what makes this region the perfect destination for all kinds of events.

     


    Monday Night Welcome Drinks

    Monday 13th October 2025 from 5:00pm at Hoey Moey

    Live Music & Local Flavour, experience the iconic Hoey Moey, a long-time favourite with locals and visitors alike. From national touring bands and headline acts to a treasure trove of local musical talent, this coastal pub champions all things live music. Enjoy relaxed vibes, shared platters and drinks as you soak up the energy of this much-loved Coffs institution.

     


    Tuesday Night at Aanuka Beach House

    Tuesday 14th October 2025 from 6:00pm

    Tropical Vibes by the Sea, step into holiday mode at the newly renovated Aanuka Beach House – the Coffs Coast’s hottest new venue by the Tilley & Wills Group. With beach club vibes, ocean views, entertainment, dinner and drinks, this is your chance to experience a slice of tropical island fun without leaving the mainland.

     

    Want to get Involved?

    We welcome input from the industry – if there’s a topic you’d like to see on the program, or you’d like to contribute through presentation of a session, get in touch with us: [email protected]

  • Sydney Ceremony, Interstate Australian Event Awards 2020

  • Argyle Diamonds Ord Valley Muster, Ord Valley Events
    2015 National Winner - Best Regional Event

  • Everyone (and everything) stays grounded during a trip to the Queensland Air Museum for a social event during the Australian Event Awards and Symposium 2017.

  • Gold Coast International Marine Expo
    2016 National Finalist - Best Exhibition

  • Built by event planners for event planners, EventsAIR is a secure, cloud-based solution that can manage everything in a single online platform, National Winner 2020

  • Over 2 million people attended the world’s largest festival of light, music and ideas. Vivid Sydney, National Winner 2018