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Aug 2, 2017

Q and A: Andrew Delangen from AVPartners

The venue partner from Event Awards exclusive vision provider, AVPartners, talks about being calm under pressure and how the unique structure of AVPartners influences quality and service levels at the company.

What do you do at AVPartners?

My role involves overseeing, selling, coordinating and operating audiovisual for all types of events at Sofitel Noosa Pacific Resort.

Give us a little peek at your career before your current role at AVPartners.

I have been with AVPartners for 10 years. I first started out as a lighting technician, moved to vision and then found my passion in audio. I assisted with the startup of our very first AVPartners location on Hamilton Island. After that, I was Partner at our Sofitel Gold Coast Broadbeach venue for nearly two years, before starting up and taking on the role of Partner at Novotel Twin Waters Resort for five years.

What’s your favourite thing about your job?

Apart from getting to play with all of the new cool technology, I think my favourite thing about the job is that every event is unique and different in some way - no two events are the same.

How would friends and colleagues describe you?

Very calm under pressure and I don't say no!

What kinds of events or venues does AVPartners typically work with? What’s the most interesting event you’ve worked on?

AVPartners works on all sorts of events including conferences, gala dinners and meetings at our 13 venues nationally. For me, it's hard to choose just one favourite event! I worked on a memorable event recently - the inaugural Tourism Noosa Summit held at the Sofitel Noosa Pacific Resort. The event attracted 220 delegates from some of the best Noosa and Sunshine Coast businesses.

What sets AVPartners apart from its competitors?

AVPartners Partners are equity holders in the AVPartners business they run, similar to how architects, accountants and lawyers’ businesses are structured. This means that our Partners are genuinely invested in the future of their venues which means greater engagement, commitment and service levels. I believe this sets us well apart from our competitors.

What’s the secret to great vision at an event?

Making sure every piece of equipment and cables have been thoroughly checked and tested, then having a backup plan in place in case the unlikely does happen.

What do you wish event organisers and managers understood about the AV side of events?

There is a lot more to audiovisual at an event than just the equipment. How audiovisual is deployed at an event, from the creative concept through to how it is executed, can make or break an event.

What’s your favourite Australian event and why?

This is a difficult one! It's hard to look past a good Sunshine Coast or Noosa event like the Noosa Food & Wine Festival or the Noosa Triathlon.

Why did you choose to work in the events industry?

I have always had a passion for events, which goes back to my school days. I just love the feeling when you successfully pull off a live event.

What’s something few people would know about AVPartners?

People may not know that our Partners are true equity partners in the businesses they run and how that contributes to our service levels and approach.

What does the future hold on the technical side of the events industry? What innovations can we expect to pop up over the next few years?

The next few years in our industry will be very exciting. I believe there will be a big shift towards LED screens as the pixel pitch just keeps getting smaller and smaller, which makes for excellent resolution.

Views expressed in this Q and A are solely those of the subject of the Q and A.